System Administrator (SA), Level 1.5
GJB-0125Fort Meade, MDSystem Administrator (SA)Full-TimeOn-SiteTS/SCI w/ Full Scope Poly
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$73,775 - $113,775
About the System Administrator (SA) role
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
- Manages IT system infrastructure and any processes related to these systems
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provides support for the escalation and communication of status to agency management and internal customers
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
What you'll do
The Level 1.5 System Administrator (SA) shall possess the following capabilities:
- Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
What you'll bring
Qualifications:
- Seven (7) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required
- Bachelor's degree in a technical discipline from an accredited college or university is required
- Five (5) years of additional SA experience may be substituted for a Bachelor's degree
- Please refer to the customer document for additional requirements
Other levels in this role
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Gladiator Solutions Provider, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.