Technical Manager, Level 1
GJB-0135Fort Meade, MDTechnical ManagerFull-TimeOn-SiteTS/SCI w/ Full Scope Poly
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$67,551 - $107,551
About the Technical Manager role
- Supervises employees who support or install desktop, voice, video, and data communications systems.
What you'll do
- Supervises the centralized/field operations staff in the activities associated with the identification, prioritization, and resolution of operational problems or hardware installations
- Refers problems to Tier 3 staff for resolution as required, tracks and monitors response/resolution time, and verifies user acceptance
- Requires strong understanding of technical aspects of desktop, voice and/or data communications, and LAN telecommunications including desktop and switching equipment, vendors, networking, network components, user training, installation, and customer service
What you'll bring
- ualifications: Bachelor's Degree and three (3) years experience or Associate's Degree or Technical School with five (5) years experience or high school diploma with ten (10) years experience.
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Gladiator Solutions Provider, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.