IT Engineer, Level 3

About the IT Engineer role

• IT Engineers are responsible for the development, implementation, maintenance, enhancement, and troubleshooting/support of complex and diverse IT systems to meet requirements
• Works independently or part of a team on advanced systems analysis projects
• Remains current in operating systems, hardware, software and applications
• Reviews and tests IT systems for adherence to requirements and documents test results
• Resolves tickets and problem reports, and uses expertise in specific technologies and hardware/software components to complete tasks and projects
• This could include COTS/GOTS products from the system level to individual hardware/software components
• Recommends new technologies and processes for complex systems
• Coordinates system installations and monitors equipment functioning
• Creates 'build docs' for system administrators
• Identifies system requirements for operations and security, and works with other engineers and staff to develop design and integrate components

What you'll do

The Level 3 IT Engineer shall possess the following capabilities:

• Lead large scale information systems engineering projects
• Perform system designs, developments, and product verification testing on power, control systems, software, hardware, and equipment
• Resolve major technical problems with immediate and long term, durable solutions
• Determine solutions and impacts for major changes to the baseline, and keep apprised of changes to mission applications and systems to ensure high availability and reliability
• Communicate verbally and draft communications in writing to senior levels of the organization
• Oversee and guide major portions of the IT system architecture
• Recommend architectural options and business cases for major decisions that impact IT services

What you'll bring

Qualifications:

• Twelve (12) years of experience as an IT Engineer in programs and contracts of similar scope, type, and complexity within the Federal Government is required
• Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required
• A Master's degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline may be substituted for two (2) years of experience, reducing the requirement to ten (10) years of experience
• Four (4) years of additional IT Engineer experience may be substituted for a Bachelor's degree, making the total experience requirement sixteen (16) years as an IT Engineer without a degree
• Demonstrated subject matter expertise (through experiences or certifications) in one or more of the following technology categories: End User Devices and their Operating Systems (Computers, Phones, Video Teleconference)
• Servers, Routers, Switches, Crypto, Cables
• Active Directory
• Microsoft SharePoint
• Microsoft Exchange
• Microsoft Systems Center
• Corporate Storage Solutions
• Chat Solutions
• Integration with Security Technologies such as PKI
• Customized Voice and Video Software
• Thin Client and Virtual Infrastructures

Other levels in this role

• Level 2