Hardware Technician, Level 2
Hot— immediate openingGJB-0060Fort Meade, MDHardware TechnicianFull-TimeOn-SiteTS/SCI w/ Full Scope Poly
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$47,936 - $87,936
About the Hardware Technician role
- The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Conducts sites surveys
- assesses and documents current site configuration and user requirements
- Analyzes existing requirements and prepares specifications for hardware acquisitions
- Prepares engineering plans and site installation Technical Design Packages
- Develops hardware installation schedules
- Prepares drawings documenting configuration changes at each site
- Prepares site installation and test reports
- Configures computers, communications devices and peripheral equipment
- Trains site personnel in proper use of hardware
- Builds specialized interconnecting cables
What you'll do
The Level 2 Hardware Technician shall possess the following capabilities:
- Provide system level support, to include configure, integrate, test, install, operate, troubleshoot, maintain and repair for Plain Old Telephone Systems (POTS) voicemail and telephone units
- Provision, configure, integrate, test, install, operate, troubleshoot, maintain, and repair (system level) enterprise VOIP phone systems including VOIP phone units, voicemail, and the Call Manager System
- Provision, configure, integrate, test, install, operate, troubleshoot, maintain, and repair (system level) Video Teleconferencing Equipment (Currently Cisco Telepresence devices)
- Assist in the preparation of engineering plans and site installation technical design packages
- Develop hardware installation schedules
- Mobilizes installation team
- Direct and leads preparation of drawings documenting configuration changes at each site
- Prepare site installation and test reports
- Coordinate post installation operations and maintenance support
What you'll bring
Qualifications:
- Minimum education and experience level: High School/GED with seven (7) years of experience
- Equivalent education and experience: Associate's degree and five (5) years of experience
Other levels in this role
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Gladiator Solutions Provider, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.